Over 1 million digital tickets served, 50,000+ hours of waiting time saved, and 80% less thermal paper used. One queue at a time, since 2017.
Every ticket is a person who did not have to stand in a physical queue. A customer who had more control over their time and a better experience of the service they came for.
That is over five years of human time given back to people. Spent with family. Spent working. Spent doing anything other than standing in a line with no end in sight.
Thermal paper is coated with BPA or BPS, cannot be recycled, and ends up in landfill. One million digital tickets is a meaningful reduction in thermal paper waste.
Traditional queuing systems rely on thermal paper tickets. Thermal paper is coated with chemicals, cannot be recycled through standard streams, and contributes to landfill at scale. Globally, queue ticket systems consume enormous volumes of it every year.
Our platform eliminates this entirely. Every queue is digital. Every notification goes to a phone. No paper is produced, no chemicals are used, and no waste is created in the process of managing a queue.
Our cloud infrastructure is designed to be efficient. We optimise our systems to serve more users with fewer resources, and we continuously review where we can reduce the computational overhead of every interaction.
All tickets, notifications, and receipts are digital
Optimised infra, minimised resource use
Remote check-in reduces unnecessary trips
No BPA or BPS in our process, ever
We did not set out to align with a framework. We set out to solve real problems. These alignments are the result of that work.
Improving operational efficiency and productivity for businesses of all sizes, from local restaurants to shopping mall operators.
Building sustainable digital infrastructure for service delivery that replaces outdated physical systems.
Making urban services more accessible and efficient for citizens and businesses alike.
Eliminating paper waste through digital-first solutions at every stage of the service interaction.
These are not aspirations. They are the milestones we are actively working toward with the funding round we are currently raising.
Our next impact milestone: 10 times where we are today. Achievable as One Mall, One Portal scales across Helsinki malls.
Half a million hours of human time returned. Ten times the impact we have already documented.
Our current focus. Deploying One Mall, One Portal across multiple mall locations in the Helsinki capital region by end of 2026.
10+ malls across Finland and the Nordics. A repeatable model that scales beyond the Helsinki market.
Whether you are a mall operator, a business looking to improve customer service, or someone who wants to see what our technology can do, we would love to talk.
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